COVID-19 Action Plan

Protecting Yourself and Those Around You at Your Appointment

Guests

Refrain from having extra guests with you unless medically necessary. All others should remain in their vehicle.

Masks

Bring a mask and wear it to your appointment. Prepare to have your temperature taken upon arrival.

Social Distancing

Practice safe social distancing. Follow the "stand here" circles on the lobby floor by reception and space out seating in waiting area..

Preferred Payment

Pay with a credit or debit card. This is safer than cash or check, because you can swipe the card yourself.

What precautions are you taking to prevent the spread of illness?
  • 10.13.20- Local hospital systems have asked our surgeons to identify cases that could safely be delayed up to 40 days. Your surgery may be reschedule, and our team will be in touch.
  • Implemented a contact-free registration and mobile check-in system to help patients check in faster and remain socially distant
  • Support groups are canceled until further notice (ex: MS support group, Parkinson’s support group)
  • An extra 4 hours of cleaning daily with special attention to surfaces such as counters and door handles
  • Reviewed hand washing and CDC recommendations for sanitation with our team members and have added more hand sanitizer stations
  • Signs posted requesting social distancing, closure of café area, and hand washing signs in bathrooms
  • Waiting room chairs have been spaced apart
  • Continuous monitoring of appointments to determine the need to cancelled
  • We are temperature checking all visitors and staff upon arrival. If your temperature is over 99 degrees, we will be asking patients to reschedule and staff to go home.
  • All patients and staff must wear a mask to the clinic (please bring a mask with you)
  • Patient traffic has been strategically routed for entering and exiting the clinic to help with social distancing
  • We ask that your guests should remain in their vehicle unless they are medically necessary to you
What can I do to help lessen the spread of illness for myself and other patients?
  • Refrain from bringing additional guests to your appointment unless it is essential
  • Use our hand sanitizing station as you walk in the clinic
  • Wear a mask
  • Reschedule your appointment if you are experiencing any sign of fever, cough or shortness of breath
  • If you are considered high health risk according to CDC guidelines (age, chronic health condition, immune-compromised), please reschedule your appointment.
  • Please maintain social distancing in the clinic
Do you have Telehealth capabilities?

Yes! This is the safest way to have an appointment at this time. In order to lessen potential exposure for our patients, we have implemented a short term telemedicine solution using Facetime and Google Duo. (See more information in the “Telehealth” section below). Our staff will be contacting current patients individually and offering this option. The type of visit you will have will be determined by your technology capabilities.

We hope to have our longterm telehealth platform in place by the end of October 2020. Our goal is to make it faster and easier for our patients.

 

Telehealth

Setting up for your Telehealth appointment:

Telehealth Infographic